Q: What is Keratin Complex Smoothing Treatment?

A: It is a specially formulated treatment for the hair that eliminates up to 95% of frizz and curl. The advanced patent-pending formulation restores and restructures hair by infusing a special blend of natural keratin deep into the cuticle. The keratin is bonded into the cuticle by the heat of the flat iron to relax the hair’s sub-cuticle layer.

Q: How much time should be allowed for this service?

A: It is recommended that you schedule a complimentary consultation to help determine time & cost. Average time is 2-3 hours depending on hair length, type and texture.

Q: What results can be expected after the treatment?

A: The hair will be more manageable and take much less time to style. It will be noticeabley softer and straighter, with added life and shine.

Q: Can hair be colored before the treatment?

A: Yes! A great time to have the treatment done would be after permanent color, semi-color, or even highlights. The treatment will extend the life and seal the color in.

Q: Can the treatment be done on chemically treated hair, previously relaxed or straightened hair?

A: Yes, it is recommended to wait two weeks between any other services.

Q: How many days after the treatment before the hair can get wet or be washed?

A: You must wait 3 days (72 hours) before shampooing your hair or swimming. 

Q: Can the hair be pulled back or clipped up during the 72-hour waiting period?

A: No. The hair should not have any impressions made by using bands or clips. 

Q: What should be done if the hair gets wet during the 72-hour waiting period?

A: Blow the hair dry and flat iron with medium to low heat immediately.

Q: What kind of shampoo and conditioner should be used?

A: Keratin Care (Color Care) Shampoo & Conditioner.

Q: How often can the treatment be done?

A: The treatment can be done as often as every 4-6 weeks. 

Q: Is the re-application of the treatment done on the entire head or just on the new growth?

A: The re-application should be done on the entire head as the build-up of keratin can only improve, not harm, the hair.

Q: How long will the treatment last?

A: The treatment lasts 3-5 months, depending on lifestyle and maintenance, provided the client follows all after care instructions. 

Q: Should the hair be cut before or after the treatment?

A: We recommend that the hair be cut after the treatment, as hair will have a smoother texture and will lie differently.

Q: Can the treatment be done on pregnant or nursing women?

A: No. It is not recommended.